AIOP National Webinar - Wednesday 18 August 2021
How to have Healthy, Courageous and Confident Conversations
About the Presenter
Maree Wrack has over 30 years’ experience in coaching leaders and teams in how to build relationships and results between hello and goodbye through Quality Conversations. She founded a Registered Training Organisation (RTO) in the early 90’s. Maree has worked with over 50 different industries, and her clients have won national Contact Centre industry awards.
As The Conversation Coach, she specialises in implementing the Neuroscience of Conversations®, Psychological Safety, Whole Brain Thinking® and Growth Mindsets to build healthy, inclusive leadership cultures, one conversation at time. Her proven communication strategies enable leaders and teams to have honest and inclusive conversations that build hybrid work Cultures of TRUST, Transparency and Safety. Maree lives in Perth, Australia.
According to The Productivity Commission’s recent Mental Health Enquiry Report (2020), $220 billion is what mental illness and suicide costs the Australian economy every year … and that figure is rising.
The World Health Organisation’s definition of a healthy workplace includes collaborating and continuously improving: “health, safety and wellbeing concerns in the psychosocial work environment including organisation of work and workplace culture.” Effective Conversations in the New Now help individuals and teams overcome some of the challenges of lockdowns and working from home, by rebuilding trust, teamwork and performance.
In this virtual session we will explore how to reduce anxiety, uncertainty and overwhelm, and increase positive mental wellbeing and resilience through healthy conversations.
Three key takeaways:
o Ways to reduce conversational anxiety and connect with confidence
o How to build brain-based TRUST for flourishing relationships
o The Number One key to Effective Conversations.
AIOP has partnered with UpShift solutions to bring you this webinar.